If an item is faulty, then we will meet our legal obligations which may include refunding the purchase price, or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

Please note that any additional cost incurred due to currency conversion will not be refunded, and are considered the responsibility of the customer.

While rarely exercised, Vbee’s does reserve the right to deny any exchange or return request.

All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.

Our customer care department is open between 9am-6pm GMT.Monday-Saturday.